Design & Implementation of complex change processes

ODA has established an outstanding track record in the design and management of complex change processes at industry scale. Our work in amongst others public transport and paratransit sector reform in Sub-Saharan Africa bears testimony to this.

Public transport and paratransit reform

  • Paratransit business improvement and formalisation
  • Public Transport Contracting
  • Multi-modal operations design
  • BRT implementation

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Strategy & Organisation Development (OD)

  • Organisational life cycle assessment
  • Value offer review
  • Market analysis & strategic positioning
  • Goal setting & action planning

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Organisation review, realignment & restructure

  • Organisational repurposing
  • Organisational redesign
  • Post–merger integration

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Institution design & development

  • Metropolitan Transport Authority design
  • Regulatory Entity design
  • Contracting Authority design

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Business process re-engineering

  • Process consultation
  • Techno system redesign
  • Socio system change

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Change management

  • Organisational diagnostics
  • Business improvement design
  • Readiness assessments
  • Team Development interventions
  • Transition process management

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How can we work with you?

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